The Ultimate Customer Experience Solution!
An Affordable Sales, Service, & Marketing Solution Integrated With Your ERP!
Industry disruptors like Amazon are laser focused on the customer experience and utilize technology to delight customers with every interaction. SugarCRM cloud software is the great equalizer empowering dealers to create the ultimate customer experience to compete and win!
Sell Smarter
Create more meaningful experiences and build lasting relationships.
Access all customer information, activity, history, and documents in one central location
Increase sales productivity with no touch/low touch information management and automated workflow
Gain a new level of visibility into the business
A CRM tool your salespeople will love to use
Serve Exceptionally
Give customers the support they need quickly and confidently.
See every issue at a glance with the service console
Get issues to the right expert with case routing and automated workflows
Resolve all issues on time with service levels and alerts
Help customers help themselves with the service portal and knowledge base
Monitor and measure support performance to increase customer retention
Market With Insight
Capture the attention of your most promising prospects.
Attract and track visitors with built-in advertising and social tools.
Create automated personalized campaigns to stay first in mind with customers and prospects
Easily create professional-quality landing pages, emails and conversion forms
Use lead scoring to send only the most qualified prospects to sales
Analyze performance and visualize results with advanced analytics
We're Integrated with your ERP!
Combine sales, invoice, and product history with sales and customer service activity to see a complete (360 degree) view of the customer
Automatically trigger welcome and retention campaigns based on buying behavior
Gain insights where the business is headed based on customer history
360 Degree View
44 Longbow Road | Danvers | MA 01923 | (617) 834-7138 | sales@crminternational.com